Our Programs and Services

This service is designed to identify the essential services required for the member to maintain or enhance their independence within the comfort of their own homes. By conducting thorough assessments, we aim to prevent further injury, minimize aggravation, and help prevent the development of chronic conditions. Our primary goal is to evaluate the member’s capacity to perform activities of daily living and identify any potential need for necessary and reasonable equipment or home modifications that can promote independence.

We understand that having the right tools and aids is crucial in promoting independence and ensuring a supportive environment. 

To conclude the assessment, a detailed report will be provided, outlining our findings and recommendations. This comprehensive report serves as a valuable resource for the member, their families, and healthcare professionals involved in their care. It highlights specific areas of concern, suggests potential modifications or equipment, and provides actionable insights to improve independence and quality of life at home.

Designed to assess the functional capacity of the member, enabling us to determine the physical limitations resulting from their present injury. This assessment plays a critical role in considering safe options for their return to work.

Our experienced professionals evaluate various aspects of functional capacity, including functional tolerances, lifting capacity, carrying capacity, pushing and pulling capacity, and other relevant factors.

In addition to assessing physical capacity, our service includes the establishment of treatment goals tailored to the member’s specific needs. We recognize the importance of setting achievable goals that support their recovery process and facilitate a successful return to work. Furthermore, we collaborate with the treating practitioner through a comprehensive case conference to ensure a coordinated and holistic approach to the member’s care.

Upon completion of the assessment, a detailed report will be provided. This report serves as a comprehensive record of the functional assessment findings, treatment goals, and recommendations. It also includes an evaluation of the worker’s fitness for duties in relation to their employment. The report is an invaluable resource for employers, healthcare professionals, and the workers themselves, providing essential information to guide decision-making and facilitate a safe and successful return to work.

Our Physical Workplace Assessment service identifies and addresses any physical implications that may hinder a worker’s ability to recover and return to work. We conduct a comprehensive evaluation, considering job duties, physical requirements, work environment, transportation, and more.

Based on the results, we will propose suitable duties and recommend any necessary equipment or adaptations to support a safe return to work. We also provide guidance for setting up an ideal home workspace for remote work scenarios. Our stepped care plan ensures a gradual increase in work-related activities, tailored to the worker’s physical capacity and recovery progress.

A detailed report is provided, outlining assessment findings, proposed duties, environment considerations, transport recommendations, and equipment needs. This valuable resource facilitates decision-making for employers, healthcare professionals, and the member, enabling a successful return to work.

This service evaluates the psychological and social safety aspects of the injured worker’s current workplace. We assess how these factors impact their overall well-being and the likelihood of a successful return to work.

The assessment includes an examination of duties, tasks, and environmental conditions that affect mental health. We also consider physical components, the work environment, and transportation issues. Based on our findings, we propose suitable duties, suggest adjustments to the physical environment if needed, and provide recommendations for a supportive return to work.

A detailed report is provided, outlining assessment results, proposed duties, environmental considerations, transportation recommendations, and support needs. This report assists employers, healthcare professionals, and the worker in creating a psychologically safe and supported return to work plan.

We aim to identify viable vocational alternatives for members who, due to injury, are unable to resume their previous employment position. We understand the importance of finding suitable and sustainable employment options that align with their abilities and goals.

During the assessment, our experienced team conducts a thorough evaluation to identify at least three potential employment options. These options may or may not require additional training, depending on the member’s skills and the requirements of the new positions. Our goal is to provide a range of choices that offer realistic opportunities for suitable and sustainable employment.

To ensure feasibility, we provide a snapshot of the member’s local labor market. This analysis allows us to determine if the identified vocational options align with the available opportunities within their geographic area. We also make direct contact with potential employers to gauge their interest and evaluate the feasibility of placement.

Upon completion of the assessment, a comprehensive report is provided. This report includes the identified vocational options, their respective training requirements (if applicable), and an overview of the local labor market. It serves as a valuable resource for members, their case managers, and other relevant stakeholders involved in their rehabilitation process.

This service is designed to reduce psychological distress and promote the recovery of individuals with psychological injuries. We focus on facilitating their return to work by providing support for concurrent employment opportunities.

For individuals who have experienced a psychological injury due to workplace issues, we offer work placement assistance. Our goal is to match them with host employers or secure permanent employment that fosters their psychological well-being while they recover.

Through a thorough assessment process, we evaluate the individual’s capabilities and identify suitable employers. We prioritize finding a work environment that aligns with their specific needs and supports their psychological recovery. Our collaborative approach involves close communication with both the individual and employers to ensure a positive and conducive work setting.

We provide personalised support, securing opportunities that promote well-being and facilitate a successful return to work.

We support individuals who are experiencing distress and may be unaware of the versatility of their existing skills. We help build confidence by identifying transferable skills that can be applied to other community or work-related roles.

Through a thorough evaluation, we highlight a range of skills suitable for various industries or positions beyond their current field. By showcasing their potential in alternative career paths, we broaden their awareness and empower them to explore new opportunities.

A detailed report is provided, outlining the identified transferable skills and recommending suitable positions or industries. This report serves as a valuable resource, guiding individuals towards fulfilling roles and supporting their transition to new career paths.

We believe that there is so much  potential through transferable skills. Our assessment service unlocks new possibilities, empowering individuals to confidently pursue rewarding roles in different industries.

Our Work Trial Support service helps members regain confidence and socialise back into the workforce. We locate psychosocially safe host employers and provide necessary paperwork, on-site support, and stakeholder negotiations.

By connecting members with suitable host employers, this experience allows them to build confidence and reintegrate into work environments. Our focus is on creating a positive and supportive atmosphere for growth.

We understand the importance of a seamless return to work. With our Work Trial Support service, we facilitate placements with host employers, providing the guidance and assistance needed for members to thrive.

Designed to enhance confidence and readiness for face-to-face interviews. Through practical activities conducted online or in-person, participants receive comprehensive training in key areas:

• Interviewing Skills: Practice mock interviews to refine responses and showcase abilities effectively.
• Presentation for Interview: Receive makeover support to present a professional image during interviews.
• Resume and Cover Letter Adjustments: Get expert assistance in optimizing resumes and cover letters for maximum impact.
• Daily Goal Planning: Develop a structured approach to job search, setting achievable targets and staying motivated.

Upon completion, a detailed report is provided, highlighting achieved competencies for reference and sharing with potential employers.

We empower individuals through our 2-week Intensive Work Preparation Program, equipping them with essential skills and confidence.